Privacy Policy

Vitaly Foods (“Vitaly Foods,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with us through our website, retail locations, and restaurants.

1. Information We Collect

  • Contact Information (name, email address, phone number, mailing address)
  • Inquiry Details (information provided through contact forms or emails)
  • Transaction Information (retail or restaurant purchases and payment details)
  • Technical Information (IP address, browser type, device data, cookies)

2. How We Use Your Information

  • To respond to inquiries and provide customer support
  • To improve our website, products, and services
  • To send marketing communications if you have opted in
  • To comply with legal and regulatory obligations

3. How We Share Your Information

We do not sell your personal information. We may share information:

  • With trusted service providers supporting our operations
  • When required by law or legal process
  • As part of a business transfer (merger, acquisition, or asset sale)

4. Retention of Your Information

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve functionality, analyze traffic, and personalize content. You can manage cookies through your browser settings.

6. Your Privacy Rights

  • Access & Correction: Request access to or correction of your data
  • Deletion: Request deletion, subject to legal obligations
  • Withdrawal of Consent: Withdraw consent at any time
  • Marketing Opt-Out: Unsubscribe from promotional emails
To exercise your rights, contact us at info@vitalyfoods.ca

7. Security of Your Information

We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no system is completely secure.

8. Children’s Privacy

Our services are not directed to children under 13 (or under 16 in the EU), and we do not knowingly collect information from children.

9. International Data Transfers

If you access our website outside Canada, the U.S., or the EU, your information may be processed in jurisdictions with different data protection standards.

10. Updates to This Policy

We may update this Privacy Policy periodically. The “Last Updated” date reflects the most recent revision.